The world of construction is busier than ever despite the impacts of shipping and manufacturing delays, labor shortages, stricter policies, and the general chaos of the current environment. Companies that are staying on top of these issues while maintaining customer satisfaction seem to have one major thing in common: construction management software.
The construction and design software market has been steadily increasing for several years, but it has skyrocketed since 2020, proving to be an invaluable tool in taking on issues confronting contractors and trades. These trends are not expected to take a downward turn for some time, so it is imperative that construction companies get on board with the new normal of project management.
Nova Constructors is committed to innovation and customer satisfaction, and confidently managing our projects using one of the leading companies in the construction and design software industry, BuilderTrend. Three things that this software offers helps to set us apart as a company. We value integrity and strive to always offer clear communication, progress tracking, and easy access to answers.
It is important to keep transparent communication in the field of construction, mainly because it provides a sense of comfort and security for the client. Construction processes can be confusing and complicated, resulting in frustration. Buildertrend helps to avoid this outcome by providing clients with the same information being shared between our management team, project managers, and subcontractors. It is important to us that our clients are not left in the dark.
Another aspect of Nova’s communication is documentation. It is important to us to have photos and records of issues, changes, questions, and everyday conversations. All of which are easily accessed and stored safely through BuilderTrend.
It is our hope that constant communication demonstrates our commitment to customer care before, during, and even after the project is complete. This management software allows our client to see the inner workings of their project, and have all the information at their fingertips, in order to keep record throughout the process. We hope that our encouragement of the homeowner’s involvement makes our main priorities clear.
It is no secret that production and shipping has proven to be unpredictable across all industries over the last few years. Once reliable timelines are a thing of the past. Companies are taking orders that will not progress to manufacturing or shipping for several weeks, months, and in some cases, years. In addition to delays, changes during the course of the project are inevitable, as well. Without software to ensure constant communication, it would be practically impossible for us to keep our clients up-to-date. It may not speed up the process, but with this tool, we hope to navigate and respond to any unforeseen changes and quickly deal with delays.
In addition to keeping everyone updated, BuilderTrend allows selections, changes, and other decisions to be made quickly and efficiently. These changes can be made at the client’s convenience, instead of relying on multiple phone calls, text messages, emails, or meetings to communicate.
We understand that life does not stop when you are building or renovating your home, which is why we are adamant about documenting progress. The homeowner does not have to step foot on site to see what is happening on a day-to-day basis. When we start a job, we give our clients access to their own log-in to Buildertrend. There they can see their project’s schedule, daily updates, and pictures. They can also communicate with everyone involved on the project through this portal, and can ask questions, request specific updates, or even upload their own pictures whenever it is convenient. It is an easy, one-stop shop for communication and project access.
This has proven to be a game changer for the first phases of construction. The long and tedious process of permits, plans, surveys, and various legal hoops we must jump through before breaking ground on projects can make it seem like nothing is being accomplished. Our hope is that clients will be encouraged as they see items being checked off of our pre-construction to-do list. They say a watched pot never boils, but we believe these features will help time fly by as you see Nova’s progress on BuilderTrend.
Here you can check out the customer portal feature provided by BuilderTrend. If you decide to choose us to walk alongside you in your construction project, this is one of the many things you can look forward to!